Q1: Is it a reliable factory?
A:ISO 13485-certified facility with vertically integrated production ensures clinical-grade quality from materials to assembly. 15+ years' expertise delivers CE/MDR-compliant solutions, validated through triple-stage clinical testing and rehabilitation institute partnerships. Modular lines enable scalable global delivery with full traceability.
Q2. What is the process of OEM&ODM?
A:From concept to branded product in just 30 days: 10 days for precision design, including casing and engineered
architecture,followed by 20 days of medical-grade production with rigorous quality checks. Seamless OEM/ODM branding ensures a perfect fit. Our efficient process has already helped 50+ rehab brands speed up time-to-market by 40%.
Q3: What certifications do your products hold?
A: All equipment meets ISO 13485 standards and complies with CE & MDR regulations, ensuring clinical safety and international market compliance.
Q4. What is the delivery time?
A:Partner with us, and we'll fast-track your order, cutting delivery time from 7 working days to just 1-3. We'll prepare and test your machine within 1-3 days, transport it to the airport in 1 day, and ship it in as little as 3-9 days, depending on your
location—3-7 days to the U.S., 5-9 to Europe, and 2-4 to Southeast Asia. Expect delivery within 5-12 working days after placing your order.
Q5. What is the warranty?
A:Enjoy a 1-year warranty on the host machine and 6 months on spare parts. As the manufacturer, we provide lifelong technical support and are committed to resolving any issues you encounter. If needed, we'll send you free replacement parts within the warranty period to keep your operations running smoothly.
Q6. What is the payment method?
A:T/T, credit card, PayPal,Apple Pay,Klarna and etc. You can see all the payment method on the payment link.
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